Shipping Policy
Last Updated: [01-January-2025]
At Orlani Perfumes, we strive to deliver your favorite fragrances quickly and securely. Please review our shipping policy to understand how your order will be processed and shipped.
1. Order Processing
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Orders are processed within 1–2 business days after payment confirmation.
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Orders placed on weekends or holidays will be processed on the next business day.
2. Shipping Rates & Delivery Times
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Domestic Shipping (within [Your Country]): Orders typically arrive within 3–7 business days.
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International Shipping: Delivery times vary by destination and may take 7–21 business days.
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Shipping costs are calculated at checkout based on your location and order weight.
3. Tracking Your Order
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Once your order has shipped, you will receive a confirmation email with tracking details.
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Please allow up to 24–48 hours for tracking information to update.
4. Delays & Responsibility
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While we aim to deliver within the estimated timeframes, delays caused by customs, couriers, or unforeseen circumstances are beyond our control.
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We are not responsible for lost or stolen packages once they are marked as delivered by the courier.
5. International Shipping & Customs
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International orders may be subject to customs duties, taxes, or fees imposed by your country’s regulations.
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These charges are the customer’s responsibility and are not included in the product or shipping price.
6. Wrong Address Disclaimer
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Customers are responsible for providing the correct shipping address.
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If an incorrect address is provided and the package is returned, additional shipping costs may apply to resend the order.
7. Damaged Packages
If your package arrives damaged, please contact us within 48 hours at shoaib.blackshadow@gmail.com with photos of the packaging and product. We’ll assist with replacements or refunds where applicable.
8. Contact Us
For any shipping-related questions, please contact us:
📧 Email: shoaib.blackshadow@gmail.com
🌐 Website: www.orlaniperfumes.com